SAFEGUARDING

Ronan Tennis & Fitness is committed to fostering a safe and respectful environment for all players. To that end we abide by the relevant protocols, policies and procedures as outlined in the United States Tennis Association (USTA) Safe Play Handbook. 

https://www.usta.com/en/home/safe-play/usta-safe-play-conduct-policies-guidelines.html

STORE POLICY

Customer Care

Find contact information for sales and Customer Care. Get help with your order, your account or ... find support for our services and events more easily.

 

Phone: 561-344-7916

Email: ronantennisandfitness@gmail.com

Shop Refund Policy

If the item you received doesn't match the description, or if it arrived faulty or incorrect, you're covered under the RMTennis Money Back Guarantee

You will recieve your money back within 5-7 business days.

CANCELLATION & REFUND POLICY

LESSON CANCELLATION POLICY

Clients are asked to provide a minimum of 48 hour notice if they wish to cancel a lesson/class.

 

When the required 48-hour notice is provided, the lesson/class will be rescheduled to a mutually convenient time. 

Clients will not receive a refund for cancelled lessons/classes.  

If during the lesson/class, the weather stops the lesson/class from continuing then the time spent up to the nearest 30 minutes time period will be charged and the rest of the time will be added as a time credit to be used. 

 

Example: Lesson stopped at 20-minutes out of 60-minute lesson. 30-minutes credit will be added to the next lesson/session or as soon as possible after the disrupted lesson.

PAYMENT POLICY

PAYMENT POLICY

Payment to Ronan Tennis & Fitness is to be made at least one week in advance. This in turn guarantees that your lesson slot is secured for the following week.

Payments can also be made:

- One month in advance.

- Package Payment (e.g. 10 Lesson Bundle)

- Term Payment (3 months)

Payment Methods

- Direct Debit
- Venmo

- Zelle

- Cash App

- Cash

DATA PROTECTION

Ronan Tennis and Fitness, is committed to keeping all personal information accurate, confidential, secure and private in line with Data Protection Regulations.

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