POLICIES
Payment Policy
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All lessons must be paid one week in advance to secure your spot.
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The academy does not offer refunds.
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Credits may be issued as lessons, packages, or time slots.
Payment Options
• Week-to-week
• Month-to-month
• Packages (ex: 16-lesson package)
• Term (3 months)
• Retainer (email for details)
Advance Payments
If you paid more than a week in advance, you may request a full refund up to 24hrs before your first scheduled lesson.
Payment Methods
• Credit Card (3% Processing Fee)
• Direct Debit
• Paypal: @ronantennisacademy
• Venmo: Ronan-McKeever
• Revolut: @ronanmckeever
• Zelle: 561-344-7916
Rate Guarantee
• Your rate is locked for 1 year from your first lesson.
• After 1 year, increases may occur (max 10%).
• If you stop training for 4+ weeks, the guaranteed rate no longer applies.
Cancellation Policy
• At least 24hrs notice is required to cancel.
• With proper notice, lessons will be rescheduled.
• No refunds for cancellations.
Weather Interruptions
• Lesson time is counted up to the nearest 15 minutes.
• Remaining time becomes a time credit.
Example: 60-min lesson ends after 20min → 30-min credit is added.
Late Arrivals
• 15-minute grace period.
• After 15 minutes, the coach may leave and the lesson counted.
Shop Refund Policy
All merchandise sales are final (no refunds).
Safeguarding
Ronan Tennis Academy follows all USTA Safe Play policies to ensure a safe, respectful training environment.
Data Protection
We keep all personal information private, secure, and fully compliant with data protection regulations.
SMS Policy
1. SMS is used for reminders, updates, and promotions.
2. By providing your number, you consent to receiving SMS messages.
3. To stop messages, reply “STOP.”
4. Your information is stored securely and never shared without consent.
5. Updates to this policy will be clearly communicated.
6. All SMS practices follow applicable data protection laws.